Frequently Asked Questions

Alliance Luxury Transportation is a premier provider of luxury transportation services in Orange County and Los Angeles, offering black car service, limo rentals, Sprinter van rentals, airport limo service, and executive transportation for all occasions.

We offer a diverse fleet including luxury sedans, SUVs, executive Sprinter vans, Motor Coaches, and Mini Buses—perfect for airport transfers, corporate events, weddings, and private tours.

Yes! Alliance Luxury Transportation specializes in professional black car service across Orange County, ideal for business travelers and corporate clients.

Absolutely. We provide luxury limo service throughout Orange County, Los Angeles, and surrounding areas, including LAX and John Wayne Airport pickups.

Yes, our Mercedes Sprinter vans are perfect for group transportation, corporate events, or airport transfers, comfortably seating up to 14 passengers.

Unlike rideshare services, Alliance Luxury Transportation offers advanced bookings, luxury vehicles, on-time arrival guarantees, and highly trained transportation professional. The focus is on comfort, reliability, and a premium travel experience.

Yes, Alliance Luxury Transportation offers flat-rate, point-to-point black car service throughout both Orange County and Los Angeles. Whether traveling to a business meeting, hotel, or entertainment venue, this service ensures timely and stylish arrival.

Yes, corporate clients can set up recurring transportation schedules for executive travel, employee commutes, and VIP guest transfers. Custom billing options and flexible scheduling are available.

Yes, every Sprinter van rental includes a professional transportation specialist responsible for operating the vehicle and ensuring a smooth, stress-free experience.

Bookings can be made through the company’s website, by phone, or via email inquiry. Advance reservations are recommended for airport transfers, corporate events, and special occasions to ensure vehicle availability.

No need to worry; we monitor your flight status in real-time. If your flight is delayed, we will adjust your pickup time and do our best to ensure a driver is available upon your arrival. There are never extra charges for delayed flights. In rare cases where a flight is severely delayed, we will do our best to accommodate the change or offer a full refund. If your flight is canceled, your reservation will be refunded in full.

Each vehicle type has a specific capacity:
  1. Sedan: Up to 3 passengers and 3 pieces of luggage.
  2. Midsize SUV: Up to 4 passengers and 4 pieces of luggage.
  3. Full-size SUV: Up to 6 passengers and 6 pieces of luggage.
  4. Sprinter Vans and Limos: Up to 10 passengers and 14 pieces of luggage.

We understand that travel plans can change. You may cancel your sedan or SUV reservation up to 3 hours before the scheduled pickup time for a full refund. Sprinter reservations require 12 hours’ notice. To cancel, you can use the webchat widget on our website, call or text 949-514-8388, or email us at info@allianceluxurytransportation.com.

We recommend booking as early as possible to ensure availability, especially during busy travel periods. However, we do accommodate same-day bookings whenever our schedule allows.

No, you do not need an account to book. However, we recommend creating one to make managing and tracking your reservations easier.

Yes. Our rates include gratuity. If you feel your driver went above and beyond and wish to provide an additional tip, you are welcome to do so, but it is not required.

Yes. We will send you your driver’s name and phone number one day before your trip. If you prefer to communicate via WhatsApp, please let us know when making your reservation.

Yes! We are pet-friendly. Please notify us in advance so we can prepare. For safety, pets must remain in a carrier during the trip.

You can get an instant quote by clicking the “Get a Quote” button on our website and entering your pickup details, passenger count, and locations.

Airport Transportation FAQs

Yes, we provide reliable and punctual airport limo service to and from LAX.

Absolutely. We specialize in SNA airport transportation with black car, SUV, and Sprinter van options.

For best availability, we recommend booking your airport limo or black car service at least 24–48 hours in advance, especially during peak travel seasons.

Yes, our sedans, SUVs, and Sprinter vans come with ample luggage space. Let us know your group size and luggage count when booking.

Every terminal at LAX has a designated Passenger Pickup area. These are the only locations where drivers are permitted to meet passengers:
  1. Terminal 1: 1C – 1M
  2. Terminal 2: 2K – 2Q
  3. Terminal 3: 3A – 3C
  4. TBIT (International): B2 – B8
  5. Terminal 4: 4G – 4J
  6. Terminal 5: 5A – 5E
  7. Terminal 6: 6A – 6G
  8. Terminal 7: 7F – 7J

The best car service is one that offers reliable chauffeurs, clean luxury vehicles, and guaranteed flat rates. We recommend reading customer reviews on platforms like Google and Yelp, looking for consistent feedback regarding punctuality and professionalism. Alliance Luxury Transportation is your premier choice for ground transportation in Southern California and worldwide. By focusing on reviews, professionalism, and pricing transparency, we ensure your journey is smooth and enjoyable.

Corporate and Executive Car Service FAQs:

Yes. Our executive car service is tailored for corporate clients, offering discreet, punctual, and professional transportation for meetings, conferences, and corporate events.

Absolutely. Just provide your itinerary when booking, and we will accommodate all scheduled stops.

Yes, we offer corporate accounts with flexible billing and priority service for frequent business travelers.

Many of our executive vehicles and Sprinter vans come equipped with onboard Wi-Fi. Please request this feature when booking.

Yes, we offer hourly black car service for executives who need flexibility between multiple meetings or destinations.

Wedding and Special Event Transportation FAQs

Yes, our wedding limo packages include luxury limousines, stretch SUVs, and Sprinter vans to make your big day stress-free.

Yes, our Sprinter vans are ideal for transporting bridal parties, guests, or family members to and from wedding venues.

Absolutely. We offer limo rentals and luxury transportation for prom, homecoming, bachelor/bachelorette parties, and other milestone events.

Yes, with prior notice. We allow certain decorations that won’t damage the vehicle interior. Contact us for details.

Absolutely. We provide transportation for any occasion. Whether you need a black car service to a concert or sporting event at SoFi Stadium, Crypto.com Arena, Kia Forum, or Intuit Dome, or a transfer from Disneyland to Universal Studios, our chauffeurs will ensure an exceptional experience. Simply book a Point-to-Point service or an Hourly Charter.

Group and Private Transportation FAQs

Yes! Whether it’s a wine tour, corporate outing, or private group transfer, our Sprinter vans offer comfort and style for groups of up to 14 passengers.

Yes, we provide round-trip transportation to major venues like SoFi Stadium, Honda Center, Disneyland, and more.

Yes, we offer customizable private tours of Los Angeles, Hollywood, Beverly Hills, and Orange County attractions.

Yes, we offer flexible hourly Sprinter van rental packages to suit your schedule and group size.

Pricing, Payment & Booking FAQs

Limo rental rates vary by vehicle type, duration, and date. You can get a quote from here

We accept major credit cards (Visa, MasterCard, Amex), paypal, Venmo, Zelle, Cash app, cash,  corporate accounts, and pre-approved invoicing for business clients.

Absolutely. Contact us directly or fill out our online booking form for a customized quote.

We do not charge your card at the time of reservation. Payment is processed on the day of travel.

Policies and Additional Services FAQs

Cancellations made 24 hours prior to the scheduled time will receive a full refund.

Yes, with advance notice. Let us know your needs when booking.

We’ll do our best to accommodate last-minute requests, especially for airport transfers, but advance booking is recommended.

Vehicle Safety & Service Standards FAQs

All vehicles are thoroughly cleaned and sanitized before each trip. Special attention is given to high-contact surfaces, following industry-leading health and safety guidelines.

Yes, every vehicle and transportation service provided by Alliance Luxury Transportation is fully covered under commercial insurance policies that meet and exceed California state requirements.

Yes, real-time flight tracking is included with all airport pickup services. This ensures timely arrivals even if flights are delayed or arrive ahead of schedule.